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Frequently asked Questions
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Is my purchase final?
All sales are final, but we offer a 7-day return and exchange policy. If you're not satisfied, you can return or exchange your item within 7 days, provided it's in its original, unused condition.
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Can I cancel my order?
Unfortunately, cancellations can't be made once your order has been dispatched. Our team processes orders quickly to ensure prompt delivery.
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How do I ensure the right size for my jewellery?
Refer to our detailed sizing chart on each product page for accurate measurements. If you need further assistance, our customer support team is happy to help.
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What happens if an item in my order is sold out?
If an item is sold out, our team will promptly contact you to inform you and discuss next steps.
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Can I exchange or return my order multiple times?
No, orders can only be exchanged or returned once.







